Privacy Policy

Last Revised: November 1, 2023
 
This privacy policy describes how ADEPT XP and it’s parent companies, subsidiaries and affiliates (“ADEPT XP,” “we,” “us,” and/or “our”) handle personal data we collect online (e.g. through our websites) and offline (e.g. through our customer support channels, our retail locations, and in-person promotional activities) (collectively, the “Services”). This Privacy Policy explains the types of personal data we collect and process, how we may use and share the data, and the choices that are available to you with respect to our handling of your data.
  
Information We Collect
 
Information we collect directly from you
We collect the information you provide directly to us, such as when you open an account, place an order, ask to receive emails, or interact with us on social media. The types of personal data we may collect directly from you include: 

  • Contact information, such as your name, email address, mailing address, and phone number;
  • Account information, such as your username and password;
  • Billing information, such as credit card details and billing address;
  • Optional information you may choose to provide, such as your date of birth, gender, social handles, product preferences; and
  • Any other information you choose to provide.
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    Information about your use of our Services 
    We collect information about your use of the Services, such as the products you buy or express interest in.
     
    Information we collect from other sources 
    When you access the Services through a social network, we collect information from the social network in accordance with your settings on the social network. If you interact with us on social media, we may collect information about those interactions.  We may also collect information about you from third parties, including mailing list providers and publicly available sources, or friends that refer you to ADEPT XP.
     
    Information we collect by automated means 
    When you visit our sites, we collect certain information automatically. To collect this information, we may use cookies and similar technologies. A “cookie” is a text file that websites send to a visitor‘s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. The information we collect automatically may include:  

  • URLs that refer visitors to our websites; 
  • Search terms used to reach our websites; 
  • Details about the devices that are used to access our websites (such as IP address, browser information, device information, and operating system information); 
  • Details about your interaction with our websites (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, and which emails you may have opened); and 
  • Usage information (such as the number and frequency of visitors to our websites).
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    Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our services may not function properly.
     
    How We Use Your Information
     
    We may use the information we collect to deliver the products you request, to maintain and customize your account and our interactions with you, and to provide, maintain, and improve our Services. We also use the information we collect to: 

  • Communicate with you about our Services, including to tell you about products and services that may be of interest to you; 
  • Respond to your requests, inquiries, comments, and suggestions; 
  • Facilitate your engagement with the Services, including to enable you to post comments and reviews; 
  • Offer contests, sweepstakes, or other promotions; and 
  • Protect against, identify, investigate, and respond to fraud or other illegal activity.
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    How We Share Your Information
     
    We may share the information we collect: 

  • With service providers that perform services on our behalf, such as those that provide shipment and payment services, customer service, and marketing support; 
  • With select partners as a part of co-sponsored promotions; 
  • To comply with a legal or regulatory obligation, protect and defend ADEPT XP’s rights or property, protect the safety of our customers and website users or the public, and protect against legal liability; 
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company; 
  • Between and among ADEPT XP’s current and future parents, subsidiaries, affiliates, and other companies under common control and ownership; and 
  • With your consent and at your direction.
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    When you provide a product review or other user content, that content will be publicly posted. Other users may be able to see your name or other information about you that you post.
     
    Your Rights and Choices
     
    Managing or deleting your ADEPT XP account 
    You may review, update, or modify your account information, including profile and contact information, at any time by logging into your ADEPT XP account. You may delete your ADEPT XP account by emailing us.
     
    Opting out of email marketing 
    You may unsubscribe from our promotional emails at any time by following the instructions included in those emails. If you opt out of receiving such communications, note that we may continue to send you non-promotional emails (such as order confirmation emails or emails about changes to our legal terms).
     
    Restricting cookies 
    Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.
     
    Changes to Our Privacy Policy
     
    We may change this Privacy Policy from time to time. If we do so, we will post the updated policy on our sites and will indicate when the Privacy Policy was last revised.